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Title: Insurance Account Handler
Type: Permanent
Hours: Full Time
Salary: £30,000 - £38,000 depending on experience
Details:
Our client is looking to appoint an experienced Account Handler to join their team based near Inverness. The purpose of the role is to retain existing customers and write new business by development of relationships and delivery of excellent customer service. This is an excellent career opportunity within a busy and highly supportive environment, offering the opportunity for further personal and professional development.
Duties include:
- Provide quality service to clients, obtaining extensive details of commercial insurance requirements and arranging appropriate cover at a competitive premium.
- Determine requirements, solutions and strategies that meet the clients needs and deliver profitable business for clients ranging in size and sector.
Place commercial lines business within approved markets to meet the clients needs. - Place commercial lines business within approved markets to meet the clients needs.
- Build effective relationships, with clients and a range of external contacts in order to maximise business opportunities.
- Liaise with associates, insurers and external specialists to source appropriate cover.
- Maintain relationships with insurers.
- Develop and maintain a profile within the insurance market to maximise business development opportunities.
- Work with colleagues across the business to identify and maximise opportunities for growth.
- Review policies and client information.
- Maintain up to date industry knowledge and advise clients of regulatory and market changes that may impact their business and required cover.
- Carry out regular reviews in advance of renewals.
- Identify new business opportunities and cross selling of products.
Person Specification
- Previous experience in a similar Account Handler role, preferably within commercial lines insurance.
- Client service and administrative experience.
- Strong interpersonal and communication skills and the ability to build lasting client relationships.
- Knowledge of industry regulations and the ability to work within processes and systems with a high level of accuracy and attention to detail.
- Understanding of the broking insurance market and the importance of regulation and compliance.
- CII qualifications would be advantageous.
