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Customer Assistant - Online

WM Morrisons
Posted 4 days ago, valid for 18 days
Location

Inverness, Highland IV2 6TR, Scotland

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • We are seeking friendly, customer-focused individuals to join our Online team, responsible for picking and packing customer orders for delivery or collection.
  • The role requires working in a fast-paced, structured environment, utilizing in-store technology to efficiently manage orders and products.
  • Candidates should be passionate about customer service, enjoy staying active, and work well in busy settings, with no specific prior experience required.
  • The position offers a competitive salary and various perks, including six weeks of holiday, a 15% discount, and career development opportunities.
  • Applicants must be over the school leaver’s age, with some roles requiring individuals to be over 18 due to health and safety regulations.

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection.

You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.

You’ll use in-store tech to accept orders, find the right products, and prepare them to go quickly and carefully. It’s fast-paced, structured work that makes a real difference to our customers.

You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.

More about our perks:

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at Morrisons here.

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

  • Helpful and friendly approach

  • Enjoys staying active and being hands-on

  • Works well in a busy, structured environment

  • Comfortable using equipment safely and following processes

  • Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes.

We’ll be in touch soon, so keep an eye on your phone and emails.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at . Alternatively, if you need adjustments at the interview stage, if you're invited for an interview you'll be given a local contact who can support you with this.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We're Foodmakers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.