SERVICE ADVISOR
Hours - Monday - Friday 08:00 - 17:30 & 1 in 2 Saturdays 08:30 - 12:00
Location - Ipswich
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Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. 聽
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Benefits
路25 Days Holiday Rising to 28 Days After 3 Years Service
路Group Staff Discount
路On-Site Parking
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Responsibilities of a Service Advisor
路Take Service Department bookings.
路Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
路Meeting and greeting service customers and identifying their service requirements
路Updating customers with technical issues
路Dealing with complaints
路Seize opportunities for up selling products
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Skills and Qualifications of a Service Advisor
路Must have previous experience as a Service Advisor
路Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
路Must be money motivated with confidence in up selling
路Must be fully customer focused, presentable and professionally dressed
路Ability to thrive within a busy service department
路Full clean UK Driving Licence
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Please contact Kieran @ Auto Skills & reference job number 38405
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Back to searchService Advisor
Auto Skills UK
Posted a month ago, valid for 13 days
Ipswich, Suffolk IP1 3EL, England
拢24,000 - 拢28,800 per annum
Full Time
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Sonic Summary
- The position is for a Service Advisor located in Ipswich, requiring previous experience in a similar role.
- Candidates must possess knowledge of DMS systems like Kerridge, 1 link, or Pinnacle and have a strong customer focus.
- The job involves taking service bookings, managing customer requirements, and handling complaints while promoting additional products.
- The working hours are Monday to Friday from 08:00 to 17:30, with one Saturday shift every two weeks from 08:30 to 12:00.
- The salary for this role is competitive, reflecting the experience level required.
