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Job Title: Commissioning Manager – New Residential Care Home
Location: Ipswich, Suffolk
Contract Type: Full-time, Permanent
Salary: Competitive + Performance-Based Incentives
Start Date: ASAP
About the Role
We are seeking a dynamic, experienced, and results-driven Commissioning Manager to lead the successful launch and operational setup of a brand-new 60-bed residential care home in Ipswich. The home will cater exclusively to elderly residents with a focus on private fee payers, delivering the highest standards of person-centered care and premium living.
As the Commissioning Manager, you will be responsible for the full lifecycle of the commissioning process—from pre-opening planning through to full operational handover. You will work closely with the provider’s senior leadership team to ensure a smooth opening, successful occupancy uptake, full regulatory compliance, and the creation of a strong, values-led team culture.
Commissioning Manager Key Responsibilities
- Project Management:
- Oversee all aspects of the care home’s commissioning, including infrastructure readiness, staffing, CQC registration, and service mobilisation.
- Act as the primary liaison with construction teams, local authorities, suppliers, and other stakeholders.
- Regulatory Compliance:
- Lead the process for obtaining CQC registration.
- Ensure all regulatory, legislative, and safeguarding requirements are met from day one.
- Staffing & Culture:
- Recruit, onboard, and train the full staffing complement, including the Home Manager and care team.
- Embed a strong person-centered care ethos and culture of excellence from inception.
- Marketing & Occupancy:
- Develop and implement a robust marketing and sales strategy to drive early and sustained occupancy, focusing on attracting private fee-paying residents.
- Represent the home at community engagement events, open days, and local networking forums.
- Budgeting & Financial Oversight:
- Set and manage commissioning and initial operating budgets.
- Work collaboratively with finance teams to ensure cost control and financial sustainability.
- Quality & Service Design:
- Shape service delivery models and operational frameworks aligned with best practices in elderly residential care.
- Ensure the home opens with the highest standards in care delivery, hospitality, and resident wellbeing.
Commissioning Manager Essential Requirements
- Proven experience in commissioning a new care home or in a senior operational role within elderly care services.
- Strong understanding of CQC regulatory requirements.
- Commercial acumen with experience targeting private fee-paying clients.
- Inspirational leadership skills with the ability to build high-performing teams.
- Excellent project management and organisational capabilities.
- A deep commitment to person-centered care and enhancing quality of life for older adults.
Desirable Qualifications
- NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
- Previous experience launching luxury or boutique-style residential homes.
- Knowledge of the Ipswich or wider Suffolk market.
For more information or to apply for Commissioning Manager role please send your CV or call Callum on (phone number removed)
