General Manager

General Manager Holiday Inn Kenilworth

Be part of a growing, forward-thinking hotel group

An exciting opportunity has arisen for an exceptional hospitality leader to take the helm at the Holiday Inn Kenilworth. This is your chance to lead, inspire, and shape the future success of a well-established full-service hotel at the heart of a thriving market town and to be part of an agile, dynamic, and rapidly expanding group of hotels committed to excellence and innovation.

As General Manager, you will take full ownership of the business leading your team to deliver outstanding guest experiences, achieve strong financial performance, and uphold the trusted IHG brand standards. You will be supported by a collaborative group team and empowered to make key strategic and operational decisions that drive long-term growth and owner returns.

Key Responsibilities

• Lead, inspire, and motivate your team to deliver exceptional guest satisfaction and consistent service quality.
• Drive all commercial areas of the business, including rooms, meetings, and F&B, to maximise revenue and profitability.
• Maintain brand compliance, quality, and service standards across all departments.
• Oversee budgets, forecasts, and key performance indicators to ensure financial success and cost control.
• Build strong relationships with owners, stakeholders, and the local community to enhance the hotels profile.
• Foster a culture of continuous improvement, accountability, and professional development across the team.
• Ensure health, safety, and environmental responsibilities are maintained to the highest standards.

About You

You will be an energetic and strategic leader with a passion for hospitality and a proven record of driving performance in a full-service, branded hotel environment. The ideal candidate will demonstrate the following capabilities:

• Guest Obsessed You anticipate needs and create memorable experiences that surprise and delight, setting the standard for your team.
• Performance Builder You are an inspiring leader who develops and retains talent, ensuring your team is equipped for both today and tomorrow.
• Commercial Entrepreneur You combine sharp commercial acumen with creativity to identify new opportunities and deliver outstanding owner returns.
• Powerful Connector You communicate with clarity and integrity, building trusted relationships across all levels from guests and colleagues to owners and the wider community.
• Change Agent You embrace innovation and are confident leading transformation, delivering projects on time, within budget, and with passion.

Requirements

• Proven experience as a General Manager or Deputy General Manager in a full-service, branded hotel (IHG experience preferred).
• Strong commercial understanding with a track record of delivering revenue growth and profit improvement.
• Exceptional leadership and interpersonal skills with the ability to inspire and influence.
• A hands-on, results-driven approach with the ability to work autonomously.
• Excellent communication and presentation skills.
• A commitment to excellence and continuous improvement.

What We Offer

In return, youll receive a competitive industry-leading salary and a comprehensive benefits package, including:

• Full IHG induction and training with access to extensive development programmes.
• Staff discounts across IHG and company-managed hotels.
• Private medical cover and enhanced wellbeing support.
• A collaborative, empowering environment where your voice is heard and your impact is recognised.
• The opportunity to be part of a fast-growing hotel group with exciting future expansion plans.

If you are a driven, commercially astute, and people-focused leader ready to make your mark we want to hear from you.

Apply now and become part of a group thats redefining excellence in UK hospitality.