Back to search
Customer Service/ Sales Representative
Permanent
Kingswinford
£25,300 + Bonus
What’s on offer:
- £25,300 per annum
- Monday – Friday 8am - 4pm / 9am - 5pm
- Permanent
- 25 Days Annual Leave plus Bank Holidays
- Learning and training opportunities
- Company Pension Scheme
- Free onsite parking
We are currently working with a well-established company who are looking for an enthusiastic Customer Service/Telesales Advisor to join their team. The Successful Candidate will need to be confident in a target driven environment and have excellent customer service skills.
Key Responsibilities:
- Receiving inbound customer calls and dealing with all queries in a professional manner.
- Providing Technical support over the telephone where required on company products.
- Assisting with enquiries receive via internal web chat function in a quick and accurate fashion.
- Providing an extremely high level of customer service befitting quality retailer.
- Initiating sales with potential customers via phone or e-mail.
- Listening to customer needs and informing them of relevant products.
- Creating lasting relationships with customers to enable repeat sales.
- Taking an active part in group projects to promote new and existing products.
- Contributing towards achieving set group sales targets.
- Maintaining customer database
Person Specification:
- Passion for high level of customer service.
- Previous experience in telesales position.
- Strong sales skills with proven record of exceeding group sales targets.
- Confident.
- Self-motivated.
- Excellent telephone manner.
- Good IT skills, particularly with reference to Microsoft Office.
- Enjoy working in a target driven team environment.
- Flexibility to take on different daily tasks and provide cover when required.
