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- Monitor and manage all Group Debtors Ledgers to ensure timely collection of payments.
- Oversee and control all Group Applications Ledgers, ensuring completeness and accuracy.
- Track the progress of all customer applications to ensure they are completed within agreed timeframes
- Conduct and report on Customer Credit Checks for new and existing customers across the business.
- Provide risk assessments and advise relevant departments on the findings
- Forecast Cash Receipts across the group based on ledger data and customer payment trends.
- Notify and advise Operations Teams of overdue balances.
- Consult with operations and finance leadership on appropriate actions to be taken in response to overdue debts.
- Draft and issue 7-Day Notices in a structured, standardised format to prompt payment from overdue accounts.
- Advise the business on potential Court Proceedings for debt recovery.
- Prepare documentation and complete the Court Proceedings process as required.
- Previous experience in the construction or FM industries - essential
- Proven experience in a credit control or accounts receivable role, ideally within a group or multi-entity environment.
- Strong understanding of financial ledgers and application-based billing.
- Experience conducting customer credit checks and interpreting reports.
- Excellent interpersonal and communication skills, with the ability to work cross-functionally.
- Highly organised with strong attention to detail and the ability to prioritise effectively.
- Familiarity with legal debt recovery procedures.
- Knowledge of the Construction Act
