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A Facilities Office Manager oversees the smooth operation of workplace environments by managing both the physical infrastructure (hard services like maintenance, security, and utilities) and the people-focused aspects (soft services like reception, cleaning, and office coordination). This role requires a balance of technical knowledge and strong interpersonal skills to ensure a safe, efficient, and welcoming workspace for all staff and visitors.
Client Details
Reigate & Banstead Borough Council is the local authority for the borough of Reigate and Banstead in east Surrey, England. It serves a diverse community across towns including Reigate, Redhill, Horley, and Banstead, delivering a wide range of public services such as planning, housing, waste management, and community development
Description
- Maintain and manage council buildings, ensuring compliance with safety and maintenance standards.
- Oversee contractors and service providers for both technical (hard) and support (soft) services.
- Manage front-of-house operations, cleaning, and office logistics to support a professional environment.
- Coordinate space planning, office moves, and sustainability initiatives.
- Lead facilities staff, manage budgets, and liaise with internal teams to ensure efficient service delivery.
Profile
The ideal candidate will be a proactive and organised facilities professional with experience managing both hard and soft services in a public sector or multi-site environment. They will demonstrate strong leadership, excellent communication skills, and a practical understanding of health and safety, building compliance, and contractor management. A collaborative mindset, attention to detail, and the ability to adapt to changing priorities are essential.
Job Offer
- Competitive salary aligned with local government pay scales
- 13.6% employer pension contribution through the Local Government Pension Scheme (LGPS)
- Generous annual leave entitlement, with additional days based on service
- Flexible working arrangements to support work-life balance
- Access to training and development opportunities
- Employee wellbeing support, including staff discounts and health initiatives
