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Commercial Manager required (FTC)
This exciting role supports the company's commercial and sales objectives through strategic planning, operational execution, and cross-functional collaboration. The position works closely with the Managing Director, Sales Director, and other department leads to drive revenue growth, manage promotional activity, and maintain key industry relationships.
Key Responsibilities
- Collaborate with the Managing Director and Sales Director to execute commercial strategies and priorities.
- Identify and propose innovative commercial opportunities to drive sales and support company growth objectives.
- Provide support to the Managing Director on various ad hoc projects and initiatives.
- Promotions & Pricing
- Assist in the development of promotional strategies alongside the Managing Director.
- Partner with the Director of Reservations & Customer Relations and the Sales Director to execute promotional activities.
- Prepare monthly reports analysing the performance of promotional campaigns.
- Monitor pricing and inventory to optimise promotional effectiveness and suggest improvements for future campaigns.
- Manage internal and external distribution of pricing and promotional materials.
- Act as the primary liaison with the U.S. Head Office for the day-to-day coordination of promotions, ensuring alignment with the UK and European markets.
- Communicate promotional details internally to ensure cross-departmental awareness and alignment.
- Sales & Commercial Agreements
- Generate monthly business performance reports using systems such as Tableau and Reportal.
- Support the Managing Director and Sales Director in setting and monitoring targets for commercial agreements.
- Conduct competitor pricing analysis and share insights with the Sales, Marketing, and Reservations teams.
- Team Management
- Provide training and day-to-day management of the Sales & Marketing Support Executive.
Sales & Marketing Support
- Collaborate with the Sales Director to respond to promotional requests from Business Development Managers and identify strategic solutions.
- Lead the creation and distribution of weekly promotional sheets to trade partners.
- Actively pursue new business opportunities by establishing industry contacts, providing training, and sharing product updates.
- Assist with the promotion and market management for the European region.
- Maintain strong relationships with travel agents and tour operators, in coordination with the Sales Support Team.
- Ensure timely responses (within 48 hours) to all agent and tour operator inquiries.
- Develop and implement initiatives to increase sales through agency and tour operator channels.
- Support the planning and execution of joint promotions, ship visits, and industry events.
- Collaborate with the Marketing Team to ensure accuracy and effectiveness of promotional materials and tactical offers.
- Support marketing campaigns and brochure production, including pricing and content validation, and provide design input as needed.
- Oversee the management and functionality of the UK and EU online booking portals.
- Manage the administration of reward programs and incentives for travel agents.
- Propose enhancements to internal systems, products, and operational workflows.
Package
- Salary £45,000
- Hybrid working - Surrey
- Excellent Holiday Benefits
Interested apply here now or email
