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�?Charity- A Domestic Abuse charity providing a service to vulnerable users
??Role - Service Manager
�?Location - Surrey, on site
??Package - £30,000 - £38,000 (Depending on experience) + Company benefits
Role Overview
An exciting opportunity has arisen for an experienced Housing Services Manager to join a dynamic team. This role is integral to the improvement of the service, requiring a candidate passionate about social impact and dedicated to making a difference for the service users.
Key Responsibilities
- Enhance operational systems and processes in housing services
- Build partnerships with external agencies for coordinated support
- Manage referrals, assess client suitability, and ensure a welcoming move-in process
- Assist in budgeting to ensure financial stability and resident support
- Promote financial literacy among residents and oversee payments
- Lead, support, and train team members to reach full potential
- Conduct regular team meetings and supervision sessions
- Set and monitor performance goals, using outcome-based measures
Requirements
- UK Driving license
- Strong knowledge of housing and homelessness laws, financial inclusion, and safeguarding policies.
- Experience supporting vulnerable people, particularly those facing/ have faced domestic abuse.
- Proven ability to lead a team and inspire positive change in clients (Management experience).
- Excellent communication skills, adept at building productive relationships with colleagues, residents, and stakeholders.
