Sales and Marketing Assistant

Responsive Personnel are looking for a Sales and Marketing Assistant to join one of their client's team in a beautiful Hotels.

They are looking for a dynamic and detail-oriented Sales and Marketing Assistant to join their team. This is a hybrid role combining customer-facing retail duties with creative and administrative responsibilities in marketing. You will be instrumental in ensuring their brand and products are consistently and effectively communicated across all customer touchpoints — from the shop floor to digital channels, hotel rooms, spa areas, and beyond.

OTE of £31,420 based on 42.5 hours per week

Key Responsibilities:

Sales & Shop Floor:

• Deliver exceptional customer service, acting as a brand ambassador on the shop floor.
• Assist customers with product information and purchases in a knowledgeable and engaging manner.
• Ensure the retail space is always well-presented, fully stocked, and aligned with brand standards.
• Provide feedback from customers to inform marketing and product development.
• Work with the shop team to ensure daily tasks are completed.

Marketing & Communications:

• Develop and maintain in-store signage and printed materials to effectively communicate brand messages and product information across all site locations (shop, hotel rooms, spa, etc.).
• Support the marketing team in creating and scheduling content across social media channels (Instagram, Pinterest, etc.).
• Assist with promotional campaigns and events, both on-site and online. E.g. Pop ups

Product & Brand Development Support:

• Work closely with the Product Development team to create and update lookbooks, brochures, and other branded documents.
• Contribute ideas for improving the visual presentation and messaging of products.
• Assist with layout & copywriting for brand materials as needed.

Key Skills & Experience:

• Experience in a retail or customer service environment (hospitality experience also welcomed).
• Strong interest in branding, design, and communication.
• Excellent written and verbal communication skills.
• Familiarity with social media platforms and digital content creation.
• Highly organised, proactive, and able to manage multiple tasks.
• A keen eye for detail and visual consistency.

Desirable:

• Experience with design tools (e.g., Canva, Adobe Creative Suite).
• Photography or basic content editing skills.
• Previous experience in a dual-role or lifestyle/hospitality setting.