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Responsive Personnel are looking for a Breakfast Manager to join our clients friendly and energetic Restaurant team.
The Restaurant team are incredibly important to our clients business and play a vital part in delivering a first-class guest experience.
The key focus of the role will be to ensure a smooth running of day to day service while managing the restaurant Front of House team, to develop the business and promote the restaurant and maximise cover.
You must be positive and love interacting with guests. They are a luxury brand and as such, have a wide range of guests, so an easy rapport and great people skills are essential for this role.
Please note - candidates must be available for weekdays and weekends.
Key Tasks
- You will be a key member of the Morning Team, providing guests with a distinctive, warm, professional and intuitive service
- To help support and guide the team and encourage them to support one another
- Preparation of the Restaurant ahead of service to ensure guest comfort
- Offer expert product knowledge to guests
- Support the Morning Team in the smooth breakfast and lunch service
- Assist in ensuring the restaurant is running to an extremely high standard.
- Supervision, allocation and development of the restaurant Front of House team. Putting into practice excellent service standards, managing guest expectations and complaints.
- Implementing high standards and excellent practice and being a role model for the restaurant team
- Liaising with reservations and reception to make sure the hotel residents have tables booked and are prioritised. Ensuring all special occasions and guest notes are communicated and executed.
- Staff training - to include service training, cross training in other areas, allergens, H&S
- Adding to and implementing all SOPS, ensuring all checklists and due diligence
- Flexible work schedule includes weekends, evenings and bank holidays.
Candidate Requirements
- Previous experience in a guest facing role within a restaurant or hotel;
- A team player with excellent organisational and time management skills;
- Impeccable attention to detail;
- Ability to work under pressure, whilst maintaining a positive and can-do attitude;
- Guest focused with a genuine passion for delivering sensational service
- Excellent spoken English and have immaculate presentation skills
Benefits
- Generous Service Charge paid in arrears
- Additional Holiday - All staff to have an extra day off on their birthday.
- Meals on Duty - All FOH departments (kitchens, FOH, Reception, housekeeping, spa) entitled to food on duty. This is served at 11am and 4.30pm daily.
- Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance.
- High quality and stylish uniforms provided.
- Free staff parking.
- 50% off food
- We offer a Staff accommodation rate of £100 Bed and Breakfast per room per night.
- 50% discount on Spa Treatments.
- Recently renovated staff room with kitchenette, comfy sofas and entertainment.
- Beautiful Location with plenty of space to walk and relax during break times!
