General Manager

General Manager - Leeds (Hybrid) - £50,000 + (DOE) Bonus & Benefits

This exciting and unique role will encompass all areas of the running of a small contact centre and a team of homeworkers. You be be heavilly involved in product, commercial, sales & development and marketing amongst other things. A great opportunity for a travel professional in a senior managerial role looking to progress!

What You'll Do as a General Manager:

• Lead & Inspire: Manage and mentor a dedicated team of sales and administrative staff, fostering a culture of excellence and collaboration.

• Drive Growth: Identify and pursue new business opportunities, expanding our client base and market presence.

• Innovate: Collaborate with marketing to develop and implement strategies for product expansion and customer engagement.

• Ensure Excellence: Oversee daily operations, ensuring seamless service delivery and operational efficiency.

What We Need from our General Manager:

• Experience: 10+ years in travel management, with a background in retail, call centre, or homeworking environments.

• Leadership: Proven ability to motivate and manage teams, driving performance and achieving targets.

• Commercial Acumen: Strong understanding of the travel industry, with the ability to identify and capitalize on business opportunities.

• Innovation: Creative thinker with a track record of introducing successful marketing initiatives and product offerings.

What We Offer as a General Manager:

• Competitive Salary: £50,000 per annum, with potential for performance-based bonuses.

• Flexible Working: Hybrid role offering a balance between office and home working.

• Additional Benefits: Holiday concessions, professional development opportunities, and a supportive work environment.

If you're ready to take the next step in your travel career and make a significant impact to this growing business, we want to hear from you. Click to apply today or send your CV to or call Nichola on