Customer Service Advisor

The Customer Service Advisor role requires a confident individual to deliver exceptional support and assistance to clients within the business services industry. This temporary position in Leeds, City Centre focuses on ensuring customer satisfaction and effective issue resolution.

Client Details

This opportunity is with a well-established medium-sized organisation operating in the business services sector. They pride themselves on delivering high-quality solutions and maintaining excellent client relationships.

This role will offer a start date of the 17th Nov and interviews will take place the last week of October.

Description

• Provide professional and courteous customer service to all clients.
• Resolve customer inquiries and issues efficiently, ensuring satisfaction.
• Maintain accurate records of interactions and transactions.
• Collaborate with team members to address client needs effectively.
• Identify and escalate complex issues to the appropriate department.
• Offer product or service information to assist clients in decision-making.
• Adhere to company policies and procedures at all times.
• Contribute to a positive and supportive team environment.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a customer service or client-facing role.
• Strong problem-solving and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in using customer service software or databases.
• A proactive and organised approach to managing tasks.
• Can start on the 17th November.

Please note offer of employment is subject to a successful DBS & Credit Check.

Job Offer

• Competitive hourly rate.
• Temporary role with the possibility of going perm.
• City centre office location.
• Opportunity to work within the business services industry.
• Supportive environment..

This is a fantastic opportunity for a motivated individual to enhance their skills and contribute to a respected organisation. Apply today to join the team as a Customer Service Advisor!