Our client is a leader within their field working within the Property Sector. They are looking to recruit an experienced Account Manager who has specialised within renewals.

As a newly created role, our client is looking for an outstanding, dynamic candidate, who will be highly motivated by the prospect of working innovatively and proactively with key clients, identifying opportunities and nurturing relationships.

If you come from a strong Account Management background and specifically have been involved with renewals and retention this could be a fantastic opportunity to explore. This is a Fixed Term Contract; due to natural growth there could be opportunities for further development within their wider structure,

Please send us your CV immediately to be considered for this role; our client is actively recruiting for this key hire.

Key Responsibilities:

Have full accountability for the customer renewal process; hosting regular meetings and service reviews, ensuring each client has the best offer and agreement to service their business
Fully accountable for the seamless management and delivery throughout the renewal process
Accountable for driving the renewals strategy
To use insights and key metrics to identify current occupancy opportunities and provide a consultive overview for every client
Track renewal metrics and report on renewal performance.
Build and nurture client relationships; demonstrate honesty, trust and integrity
Work with internal stakeholders to manage and deliver bespoke renewal projects
Act as a company ambassador internally; demonstrating commitment and management of the customer journey
Company ambassador; attending networking events supporting the Head of Marketing
Actively work with key internal departments such as sales and marketing to understand the full client offer and industry opportunities

Skills & Knowledge

Must be a customer focused/centric individual who understands each step within the client journey. Supporting at every turn
Be able to demonstrate financial management skills; driving budgets and the ability to review contracts; ensuring each client has the best agreement
Previous experience within a consultative B2B account management position; building key relationships and nurturing relationships and commercial growth
Possess strong commercial acumen
Ability to demonstrate renewals experience and prior success
A professional communicator; demonstrate credibility
Analytical; ability to analyse key metrics