Commercial Claims Handler

Commercial Claims Handler | Leeds | Up to £35,000 | HybridAre you an experienced Claims Handler looking to take on a more influential role within a vibrant, growing team? Location: LeedsSalary: Up to £35,000Job Type: Hybrid

About the CompanyThis expanding brokerage offers the best of both worlds - an independent, people-focused culture with the resources and backing of a larger national group. They're committed to delivering exceptional client service and supporting their employees' long-term growth. Now, they're looking for an experienced Commercial Claims Handler to join their Leeds office and help mentor the next generation of claims talent.

Role OverviewYou'll be a key player within a lively, high-performing team, managing a varied caseload of commercial claims across multiple sectors and advising clients throughout the claims process. You'll also take an active role in supporting and mentoring junior members, helping to build a strong and knowledgeable department.

Key Responsibilities

• Manage a broad caseload of commercial insurance claims from first notification to settlement
• Advise clients throughout the claims process, delivering exceptional service and clear communication
• Liaise with insurers, loss adjusters, and third parties to ensure timely and favourable outcomes
• Support the development of junior team members through mentoring and guidance
• Maintain accurate and compliant claims records
• Collaborate with the wider broking and account management teams to provide holistic client support

About You

• 3+ years' experience handling a wide range of commercial claims
• Cross-class experience (e.g., property, liability, motor, financial lines)
• Cert CII qualified or working towards it (support available)
• A strong communicator with excellent client service skills
• Organised, proactive, and comfortable mentoring junior colleagues
• Experience using Acturis preferred

What's On Offer

• Salary up to £35,000 depending on experience
• Flexible hybrid working structure (2-3 days in the office)
• Private medical insurance and a comprehensive wellbeing package
• Access to excellent resources and structured development pathways
• Supportive, energetic working environment within a growing national business

If you're looking for a hands-on, rewarding role where you can make a real impact and help shape a growing team - get in touch to learn more.

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