Back to search
Job title: Property Claims Specialist
Salary: £40,000
Location: Leeds
PURPOSE OF ROLE
We're working with a global broker known for handling complex risk. They're looking to bring in a Property Claims Specialist to support key clients with technical expertise, fast thinking, and top-tier service. You'll manage claims end-to-end and liaise with insurers.
RESPONSIBILITIES
- Manage a portfolio of property claims from notification to resolution
- Accurately assess policy coverage and determine liability
- Liaise with loss adjusters, contractors, and customers
- Ensure claims are settled efficiently, fairly, and within SLA
- Maintain clear, accurate, and professional documentation
- Escalate complex cases as needed, supporting a team-focused approach
DAY-TO-DAY
- Handle incoming claims and guide policyholders through the process
- Investigate commercial property damage claims.
- Communicate regularly with stakeholders to keep claims moving
- Collaborate with internal teams (underwriting, risk, customer care)
- Keep up-to-date with policy wordings and industry best practice
EXPERIENCE
- Proven track record of managing claims end-to-end
- Familiar with domestic and/or commercial property policies
- Experience with CMS platforms and Microsoft Office
SKILLS
- Strong communication - clear, calm, and confident
- Organised and proactive with great attention to detail
- Decision-making and negotiation confidence
- Customer-first mindset with a problem-solving approach
- Able to manage caseloads and shifting priorities with ease
If you have the relevant experience or know someone that does please contact me now on or email us at
