- Permanent role with a salary of £29,000 per annum
- Opportunity to create a welcoming, safe, and responsive environment for residents
- Chance to foster a sense of community and assist with events, communication, and day-to-day operations
- Work closely with the General Manager and other staff to maintain the highest standards at the property
- Establish good working relationships with all tenants and assist them in the event of an emergency
- Acquire working knowledge of the technical equipment and ensure prompt assistance with any defects or malfunctions
- Maintain accurate logs of all visitors and ensure contractors have the necessary risk assessments and permits
- Provide a courteous, helpful, and professional service at all times, dealing with queries efficiently and directing them to the appropriate parties
- Strong customer service background and a positive, can-do attitude
- Excellent written and spoken communication skills, with the ability to think on your feet and make considered decisions
- Organized, meticulous, and tenacious, with strong financial management skills and IT literacy