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Assistant Branch Manager position based in Leicester working for a bank. This role is full time and permanent managing 2 people.
Client Details
My client is a bank who is looking for an Assistant Branch Manager based in their Leicester branch.
Description
- Supervise day-to-day branch operations and ensure smooth workflow.
- Act as the second-in-command and provide cover for the Branch Head during absence.
- Act as Compliance Champion and promote a culture of compliance within the branch.
- Assist in generating loan proposals and mobilising fresh deposits to support business growth.
- Oversee all deposit-related activities and ensure timely processing.
- Maintain and monitor staff personal records and leave schedules.
- Handle customer complaints and ensure prompt resolution.
- Respond to Financial Crime Team queries and take necessary actions.
- Ensure compliance issues are discussed regularly and staff are trained accordingly.
- Act as the first point of contact for day-to-day compliance matters.
- Escalate compliance concerns to the Compliance Department as needed.
- Check and supervise inward postal mail.
- Monitor and respond to emails received at branch mail id.
- Supervise inward clearing and direct debit transactions.
- Maintain joint custody of cash and ensure secure handling.
- Prepare and submit monthly statements to Head Office.
- Authorise and supervise daily transactions, account openings, and remittances.
- Sign drafts and pay orders as second signatory.
- Submit daily and weekly reports to Head Office.
- Drive business development and market bank products.
- Open and maintain Company/Trust accounts.
- Monitor premium deposit accounts and ensure timely dispatch of deposit receipts.
- Supervise settlement of deceased claim cases.
- Coordinate with Back Office and resolve queries.
- Review and approve onboarding of new clients.
- Ensure compliance with DAC6 guidelines.
- Supervise daily control reports as per bank guidelines.
Profile
- Strong understanding of UK retail banking operations, KYC, AML, and risk controls.
- Proven ability to lead and manage branch operations staff effectively.
- Skilled in business development and driving branch growth.
- Effective team player with coaching and mentoring capabilities.
- Experienced in banking operations and regulatory compliance.
- Knowledgeable in financial crime prevention and risk management.
- Excellent communication and customer service skills.
- Strong leadership with proficiency in reporting and documentation.
- Can commute to Leicester Monday to Friday
Job Offer
- Monday to Friday 09:00 - 17:30
- Opportunity for progression
- 25 days annual leave plus half a day for birthday
- Private medical insurance
- Assistant Branch Manager
