Transport Officer

Transport Officer required for our client based in Glenfield

Team: Highways & Transportation, Transport Operations, Passenger Fleet

Location: County Hall

Reports To: Transport Manager(s)

Staff Managed: Drivers and Passenger Assistants(day-to-day)

Works With: Council staff, local councils, the public, contractors, advisors, other organizations, and national/local groups.

What the Job Does:

Helps make sure passenger transport services run well, efficiently, and follow the law.

Main Things You'll Do:

1. Make sure transport services help the people of Leicestershire.
2. Work with other groups (like charities and private companies) and talk to different people (managers, staff, parents, etc.).
3. Organize vehicles and transport activities to be as efficient as possible.
4. Write simple reports when needed.
5. Help improve how the team works and plan for the future.
6. Support the team to do better and feel good about their work.
7. Help hire, train, and manage drivers and Passenger Assistants.
8. Train drivers and Passenger Assistants to improve services and help them develop.
9. Manage a team of drivers and Passenger Assistants to make sure everything runs smoothly.
10. Make sure everyone follows safety rules for passengers and transport. Report any accidents.
11. Review how drivers and Passenger Assistants are doing to help them grow in their jobs.
12. Lead meetings with drivers and Passenger Assistnats and write updates for them.
13. Find and share information about transport with colleagues and the public.
14. Give advice on planning the best transport routes.
15. Check transport buildings to make sure they are safe and well-maintained.
16. Check vehicles for problems and work with the vehicle maintenance team. Follow all safety rules and transport laws.
17. Prepare cost estimates for transport services for other groups.
18. Give advice on the right seats and safety equipment for vehicles.
19. Help out the Transport Manager or fill in for other team members when needed.
20. Look for new ways to earn money and manage costs.
21. Keep information safe and report any security issues.

Things to Know:

• You might need to work outside normal hours (early mornings or late afternoons).
• You might need to work at different locations.
• You might need to attend training courses and meetings.
• You can claim work expenses.
• This job requires a background check because it involves working with children and/or vulnerable adults.

This job description might change slightly over time.

Here's a simpler way to read the essential needs for this job:

What You Need to Apply:

Option 1: Qualifications

• NVQ Level 3 or a similar qualification in a relevant subject
• AND experience in ONE of the following areas (see A below):

OR

Option 2: Experience

• Experience in BOTH of the following areas (see A and B below):

A) Experience In:

• Supervising workers who work remotely (not in the same office) and travel.
• Organizing and handling information.
• Helping senior staff by giving updates and reports.

B) More Experience In (in addition to A):

• Developing and putting work plans into action.
• Solving problems at work and finding good solutions.
• Finding new ways to make money and manage costs effectively.

What You Need to Know:

• How to use databases.
• Awareness of issues faced by people with disabilities.
• Laws related to providing transport services.

What Skills and Abilities You Need:

• Good at using Microsoft Word, and very good at Microsoft Excel and Access.
• Able to figure out problems and find solutions.
• Able to write reports and emails clearly.
• Pays close attention to details.
• Can work well under pressure and meet deadlines.
• Can plan and organize your own work.
• Understands how politics can affect local government.
• Works well with others in a team.
• Communicates well, being polite, firm, and diplomatic.
• Can talk to the public (including parents and transport companies) calmly and respectfully, even in difficult situations.
• Important: You need to be able to speak English clearly and give accurate advice.

Other Things You Need:

• A full, valid driving license and your own vehicle.
• Understanding of and commitment to equal opportunities.
• Able to do the job with reasonable adjustments if needed, following the Equality Act 2010.