Operations Support Manager

Join the Samworth Brothers Team and become part of our dynamic family!

At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that we believe supports your life and personal aspirations: -

• Enhanced pension scheme
• Private health scheme
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Onsite gym
• Unlock your potential through training and growth opportunities

The Opportunity

Are you an experienced Shift Manager looking to broaden your impact across warehouse operations? We’re looking for an Operations Support Manager to join our team in Leicester — a dynamic role designed to support and enhance operational performance across a range of key areas.

This is not your typical shift management role. While you’ll step in to lead shifts during peak periods, your primary focus will be on supporting the operations team with strategic and tactical improvements. You’ll be the go-to person for driving safety culture, leading energy reduction initiatives, and delivering operational enhancements that make a real difference.

• Health & Safety Leadership: Manage accident investigations, own safe systems of work, and lead safety improvement projects.
• Energy Efficiency: Drive the site’s energy reduction plan and monitor usage.
• Operational Improvements: Deliver tactical changes that enhance warehouse performance.
• Labour Planning: Own and optimise the warehouse labour plan.
• Peak Support: Take control of a shift during peak periods to ensure seamless operations.

The Ideal Candidate

We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring the following skills and experience: -

• Proven experience in chilled or frozen food warehouse operations.
• Strong understanding of warehouse systems, H&S standards, and food safety.
• A hands-on leader who thrives in a fast-paced environment.
• Excellent communication, problem-solving, and project management skills.
• IOSH Managing Safely and HACCP Level 2 (desirable).

We also want you to thrive in an engaging and inclusive work culture where you will have the opportunity to take on personal accountability and take pride in your work. We encourage positive communication, and the building of strong collaborative relationships is essential to every role.

Join us at Samworth Brothers, where you'll be more than just a team member – you'll be an integral part of our thriving family. Apply today and embark on an exciting journey with us!

Samworth Brothers Supply Chain provides temperature controlled distribution services to companies within the Samworth Brothers Group, as well as to many external chilled manufactures, retailers and distributors. We take pride in our family feel within our businesses and work together to make things happen. We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us. We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers.

Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.