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Role OverviewWe are seeking a dynamic and experienced Team Leader to join our team in Lincoln. This pivotal role involves leading and motivating a team of legal professionals to ensure they deliver exceptional service to our clients. The ideal candidate will have a strong background in managing teams within a regulated environment, preferably in a private practice solicitors’ firm, with expertise in Landlord and Tenant Law being highly desirable.
Key Responsibilities:
- Leadership and Team Management: Lead a team of direct reports, including Legal Support Assistants, Paralegals, and Senior Paralegals. Ensure the team remains motivated, meets operational requirements, and adheres to HR policies and procedures.
- Operational Oversight: Assist the Head of Department with the renewal of regulatory licenses and insurances, monitor stock and stationery levels, and manage team facilities.
- Client and Relationship Management: Serve as a key point of contact for the team, build strong commercial relationships with clients, and resolve escalated client complaints effectively.
- Marketing and Brand Development: Support marketing and brand awareness initiatives by attending conferences and industry events and contributing to building the firm's brand in the open market.
- Case Management: Promote excellent case management practices, oversee central diaries, and ensure proper handling of team files.
- Regulatory Compliance: Assist in maintaining compliance with relevant legal and regulatory standards.
Qualifications and Experience:
- At least 12 months of experience as a people leader, with 3+ years being advantageous.
- Experience in a regulated environment, ideally within a private practice solicitors’ firm.
- Qualified Solicitor or Fellow of CILEX preferred.
- Expertise in Landlord and Tenant Law is highly advantageous.
- Strong problem-solving skills and the ability to think creatively to find solutions.
- Excellent interpersonal and communication skills.
- Proven track record of managing and developing high-performing teams.
- Ability to manage multiple demanding deadlines effectively.
What We Offer:
- Competitive salary.
- 26 days of annual leave plus UK bank holidays.
- Discretionary annual bonus based on company performance.
- Opportunities for professional growth and career advancement.
- Support for CPD and professional qualifications, and in-house competency training in Civil Litigation.
- Various employee discounts across our group companies.
- Access to an employee assistance program.
- A supportive and inclusive company culture that encourages personal growth and values attention to detail and common sense.
Work Environment:
- Office-based role at our Lincoln office, with the potential to transition to a hybrid working model after successfully passing a probationary period.
- Standard office hours: 09:00 am - 05:30 pm, Monday to Friday.
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REF-223 438
