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Tribunal and Complaints Officer

i-Jobs
Posted 3 days ago, valid for 24 days
Location

Liverpool, Merseyside L109LP, England

Salary

£25,000 - £30,000 per year

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Contract type

Full Time

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Sonic Summary

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  • The Tribunal and Complaints Officer position is located at the Cunard Building in Liverpool and offers a pay rate of £41.83 per hour.
  • The role requires proven experience in handling SEND complaints and tribunal processes, with a preference for candidates who have interim role experience.
  • The contract duration is for 3+ months, with working hours from Monday to Friday, 09:00 to 17:00, totaling 37 hours per week.
  • The successful candidate will assist in reducing complaints and tribunals related to SEND and provide expert support to manage a backlog of cases.
  • The position is expected to start as soon as possible, and candidates must be available to work on-site one day per week.

Tribunal and Complaints Officer
Location: Cunard Building, Water Street, Pier Head, Liverpool, L2 2BS
Start Date: ASAP
Contract Duration: 3+ months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £41.83 per hour
Job Ref: OR18918                      
 
Job Responsibilities

  • Assist in reducing complaints and tribunals related to SEND.

  • Provide expert support to manage and clear the backlog of cases.

  • Work on-site one day per week.

Person Specifications
Must Have:

  • Proven experience in handling SEND complaints and tribunal processes.

Nice to Have:

  • Experience in interim roles providing short-term support.

 
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