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Customer Service Advisor

Entwistle Green
Posted 9 hours ago, valid for 20 days
Location

Liverpool, Merseyside L96GB, England

Contract type

Full Time

Retirement Plan
Life Insurance

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Sonic Summary

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  • We are seeking a motivated Customer Service Advisor for our Property Management Centre in Maghull.
  • The role involves providing property management and tenancy administration support to branches, landlords, and tenants.
  • The position offers a salary of £25,150, along with opportunities for career progression and industry-leading training.
  • Candidates should possess outstanding customer service skills and have solid administration experience, with a preference for those who are organized and detail-oriented.
  • Entwistle Green encourages applications from diverse candidates and values inclusivity in the workplace.
Job DescriptionWe’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Property Management Centre in Maghull. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Salary: £25,150What’s in it for you?
  • Support in training towards ARLA – NFOPP qualifications
  • Basic salary £25,150
  • Industry leading training and development
  • Demonstrable career ladder
  • Opportunities for progression
  • Collaborative, rewarding and fun environment
  • Team incentives
Key responsibilities of a Customer Service Advisor:The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks.Skills and experience required to be a successful Customer Service Advisor:
  • Outstanding Customer Service skills
  • Solid administration skills
  • Resilient, positive, numerate and detail oriented
  • Organised and able to prioritise workload in a faced paced environment
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)
Benefits:
  • Aviva Digi care + workplace / Cycle to work scheme
  • Colleague discount scheme / Perks at work / Gym discounts
  • Life assurance / Workplace pension scheme
To view the benefits included please click here Entwistle Green is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00661

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