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We're looking to recruit a Housing Officer with experience of Anti-Social Behaviour case management in Liverpool on a full-time, temporary contract for a minimum of 3 months, paying up to £22.50 per hour with hybrid working.
Your new role
- Managing own caseload of low to medium level ASB and tenancy breach cases including carrying out investigations, gathering evidence and preparing legal casework
- Dealing with abandonments, relationship breakdowns, unauthorised occupation, tenancy fraud and dealing with failures to allow access
- Attending accompanied viewings with prospective tenants, carrying out tenancy audits, exchange inspections, tenancy reviews and attending evictions
- Identifying customers at risk of tenancy failure, undertaking assessment of needs and implementing positive interventions or signposting to external support agencies to ensure tenancy sustainment
- Prepare and serve notices for breaches of tenancy, attending evictions, issuing warnings and other early intervention tools to reduce risk
- Responding to general enquiries or complaints from customers, stakeholders and local MPs
- Discharging all legal, regulatory and insurance duties regarding properties within your portfolio
What you'll need to succeed
- Proven experience of managing housing stock and delivering key housing & tenancy management functions to customers
- Experience of managing caseloads of anti-social behaviour and tenancy breaches, gathering evidence, preparing legal casework
- Good knowledge of housing legislation and best practice
- Strong communication and interpersonal skills with the ability to communicate effectively with individuals at all levels, including vulnerable tenants
- Driving licence with access to own vehicle with valid business insurance
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Option to be paid PAYE or Umbrella
- Hybrid working
- Mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
