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We are looking to recruit an experienced Neighbourhood Officer on a full-time, temporary contract in Liverpool for a minimum of 3 months paying up to £22.50 per hour. Key responsibilities:
- Ensuring the delivery of high-quality housing & tenancy management services across your own patch of properties across Liverpool including managing your own caseload of low to medium level anti social behaviour cases
- Dealing with various tenancy issues including relationship breakdowns, abandonments, unauthorised occupations including subletting, tenancy fraud and failure to allow access
- Carrying out a range of visits including viewings, tenancy audits, exchange inspections and tenancy reviews
- Managing your own case of ASB & tenancy breaches including carrying out investigations, gathering evidence and witness statements, preparing legal paperwork for legal proceedings and attending evictions
- Identifying customers at risk of tenancy failure, completing assessments of needs and making appropriate referrals to internal/external services to ensure tenancy sustainment
- Responding to general enquiries or complaints from customers, stakeholders and local MPs
What you'll need to succeed
- Proven experience of delivering housing and tenancy management functions including ASB case management and low level arrears
- Good understanding and knowledge of housing legislation & best practice
- Knowledge and understanding of welfare reform and benefits
- Driving licence with access to own vehicle and valid business insurance
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Option to be paid PAYE or Umbrella
- Hybrid working
- Mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
