Maintenance Resource Planning Manager, Salary up to £40k + excellent benefits package & career opportunities, Based; Livingston. Working Monday to Friday (sociable hours) 37.5hrs
We have an exciting opportunity for a Maintenance Resource Planning Manager to work for a leading company at their Livingston branch. The purpose of this role is to plan and coordinate maintenance work with customers and Maintenance Technicians, ensuring compliance with all relevant regulations, standards, and policies. This is a management role with leadership responsibility. The ideal candidate will ideally have experience in a Planning Manager, Maintenance Planner / Resource planner or similar role.
The role:
- Point of contact for customer inquiries related to maintenance request and issues.
- Keep customers informed of the progress of their maintenance issues, ensuring proactive communication.
- Raise maintenance jobs accurately and timeously.
- Plan works to ensure prioritisation, efficiency and compliance with SLAs.
- Efficient communication with Maintenance Technicians and contractors, swiftly resolving customer issues and escalating where necessary.
- Technician and contractor compliance (certifications, working hours, H&S and incident reporting etc)
- Administration of RAMs documentation.
- Raise PO’s for technicians and third parties
- Resolve customer invoice queries and deal with supplier disputes.
People leadership:
- You will be comfortable challenging under-performance where necessary. This includes performance requirements defined for sub-contractors in Contractual Terms and Conditions.
- Leadership of people development, encompassing recognition, conduct, capability and performance management, coaching, and mentoring. Setting out Objectives and Progression Plans.
- Submit overtime records, approve holidays, and document absences, and conduct interviews and reviews.
- Ensure training records are maintained, with clarity of the skills matrix, progression opportunities and that the team and individuals know what is expected of them.
Candidate requirements:
- Experience in a Maintenance & Resource planning manager, Maintenance Planner, Resource Planner or similar role.
- People / team management experience.
- Effective communication and collaboration skills.
- Effective time management, managing multiple tasks and prioritising.
- Ability to evaluate situations, identify problems, and find effective solutions.
- Attention to detail: accurately recording information and understanding customer needs.
- People management, leading objective setting, maintaining training records and fostering a positive work culture.
- Proficient in the use of Microsoft Word, Excel & PowerPoint.
If this sounds like the opportunity you have been looking for then please apply by attaching your CV.
Key words; Production Planning Manager, Planning Logistics Manager, Materials Planning Manager
Equal opportunities and diversity: Our client are committed to building a diverse, equal and inclusive culture. They aim to establish and maintain a leadership team and colleague population that reflects our society. They invite all colleagues to bring their whole selves to work and strive for an environment which is fair, and in which all of their colleagues are able to do their best each day.
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