- Answer and direct incoming calls in a professional and helpful manner
- Provide administrative support including preparing documents, reports, and presentations
- Manage shared inboxes and flag/respond to emails where appropriate
- Schedule meetings and maintain diaries for team members
- Assist with onboarding documentation and company templates
- Support the wider team with data entry and records management
- Liaise with suppliers and external contacts when required
- Maintain filing systems and office supplies inventory
- Minimum of 1-2 years’ experience in an administrative or office support role
- Excellent written and verbal communication skills
- Strong organisational and multitasking abilities
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Comfortable handling confidential information
- Friendly, professional, and flexible approach to supporting a team
- Experience in inbox management or diary coordination is highly desirable
- Ability to stay calm under pressure and work to deadlines