- Processing customer orders and ensuring swift delivery
- Handling orders/stock from in-house website, Amazon and other platforms as and when required
- Liaising with the UK warehouse
- Customer service including responding to customer queries; mainly orders, tracking and product queries/advice
- Supporting marketing campaigns, working alongside our marketing team, monitoring and contributing to content, including social media
- Updating websites and helping create new product listings
- Providing support to sales team; mainly data and product information
- Keeping things well organised and structured, providing reports on a weekly basis. Organising data in a clear system easily accessible for all departments
- PA duties to FounderÂ
- Other ad hoc duties as required
- Previous experience within a similar position
- Previous experience within the retail industry
- Strong literacy and communication skills
- Strong attention to detailÂ
- Forward thinking individualÂ