- Manage client onboarding, contracting, and compliance processes, ensuring all documentation and obligations are fulfilled.
- Proactively identify new contract opportunities via tender portals and align submissions with business priorities.
- Coordinate the qualification process for new opportunities, including commercial assessments and tender responses.
- Support proposal and bid development, ensuring compliance, accuracy, and timely delivery.
- Conduct market research and competitor analysis to inform business development.
- Maintain and improve operational procedures and systems to support productivity and consistency.
- Track and report key operational KPIs to support informed decision-making.
- Identify areas for improvement across operations and support cost-efficiency initiatives.
- Liaise with clients and suppliers to maintain positive working relationships.
- Support the wider team with reporting and presentations on performance and strategic plans.
- Proven experience in a business administration, operations, or finance support role—ideally within consultancy, education, or the public sector.
- Familiarity with financial systems (experience with Xero is a strong advantage).
- Excellent organisational skills and attention to detail, with a proactive approach to problem-solving.
- Able to manage competing priorities and deliver to deadlines in a fast-paced setting.
- Strong communication and relationship-building skills, both internally and externally.
- A passion for education and creating meaningful social impact.
- Office-based in Central London (4 days per week), with the option to work from home on Fridays
- £30,000 – £35,000 per annum
- 25 days’ holiday, increasing to 30 with service
- Private medical and dental insurance
- 4% employer pension contribution
- Ongoing career development and training opportunities