SonicJobs Logo
Login
Left arrow iconBack to search

Retail Business Analyst - Customer Loyalty

Adecco
Posted 9 hours ago, valid for 15 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A contract position is available for a Business Analyst in the retail industry, lasting 6 months.
  • The ideal candidate should have experience in Customer Loyalty programs and a customer-centric mindset.
  • Key responsibilities include requirements gathering, agile participation, and stakeholder management.
  • The role offers a vibrant work environment with a focus on innovation and collaboration.
  • Salary details are not specified, but relevant experience is required to effectively contribute to the team.

Job Opportunity: Business Analyst (Contract - 6 Months)

Are you a passionate Business Analyst ready to make a significant impact in the retail industry? Our client is seeking a dynamic individual to join their Technology function for a contract position. This is an exciting opportunity to work collaboratively with the Product organisation and the Business to drive innovative technology solutions around Customer Loyalty.

Key Responsibilities:

As a Business Analyst, you will play a crucial role in developing an Agile mindset that supports regular and reliable changes across technology platforms. Your responsibilities will include:

  • Planning & Estimation: Assess business analysis activities and deliverables for various initiatives to ensure smooth project execution.
  • Problem Definition: Collaborate with the Product team to define and document business challenges and opportunities, contributing to business cases and securing commitment for change.
  • Requirements Gathering: Engage with Business, Product, and Engineering teams to identify and define requirements through diverse techniques such as workshops, interviews, and workflow modelling.
  • Agile Participation: Actively participate in technology squad activities like backlog refinement, sprint planning, reviews, retrospectives, and daily stand-ups, ensuring necessary project assets are developed at each delivery stage.
  • Requirements Management: Elicit, validate, refine, and manage requirements for initiatives, ensuring clarity and completeness with valid acceptance criteria.
  • Data Mapping: Create and document data mapping specifications to outline how source data aligns with target systems, including required business and transformation rules.

Stakeholder Management:

  • Build and nurture relationships across all organisational levels, effectively engaging multiple stakeholders. Your ability to challenge the status quo respectfully and provide insightful advice will be essential!

Ideal Candidate Profile:

    • Experience in Customer Loyalty programmes: Proven history in delivering Customer Experience and Relationship Management Solutions is a must! Experience with loyalty management, appointment booking, and CRM solutions will be highly advantageous.
    • Customer-Centric Mindset: Understanding the Customer Journey is key to providing extraordinary experiences. Familiarity with customer-facing web and app solutions is a plus!

What We Offer:

    • A vibrant work environment where your contributions truly matter.
    • The chance to collaborate with an enthusiastic team focused on innovation and excellence.
    • A full-time temporary contract for 6 months, perfect for those looking to make their mark in a fast-paced industry.

Why Join Us?This is not just a job; it's an opportunity to be part of a transformative journey in retail technology. If you're ready to leverage your expertise and drive meaningful change, we want to hear from you!

How to Apply:If you are excited about this opportunity and believe you have what it takes, please submit your application along with your CV. Join our client and help shape the future of retail technology!

Don't miss out on this chance to shine as a Business Analyst! Apply today and let's make a difference together!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.