Repairs Maintenance Surveyor

Location: Royal Borough of Kensington and Chelsea
Department: Housing Management - Property Services (Repairs)
Salary: 27.40 PAYE - 34.48 (Umbrella)
Contract Type: Temporary - On-Going
Reports to: Principal Surveyor

We are looking for a proactive and technically skilled Housing Maintenance Surveyor to join our Property Services team. This is a pivotal role in delivering high-quality housing repairs and maintenance services to residents across the borough.

As a Housing Maintenance Surveyor, you will be responsible for ensuring that properties meet all necessary standards and legal compliance. You'll carry out inspections, manage repairs, and lead on contract management, all while working closely with residents, contractors, and internal teams to maintain safe, comfortable, and well-maintained homes.

• Conduct pre- and post-inspections of repair works, ensuring quality, cost-effectiveness, and compliance.
• Diagnose defects and faults, manage works orders, and oversee inspections.
• Ensure compliance with Health & Safety regulations, including CDM and asbestos control.
• Provide technical advice and recommendations for maintenance strategies.
• Liaise with residents, resident associations, and local services to support community development.
• Manage escalated or complex customer issues and repairs.
• Lead on contract management and ensure programmes are delivered on time.
• Represent the council in technical forums and contribute to service improvement plans.
• Maintain accurate records using the department's information systems.

Essential Qualifications:

• Building ONC, CIOB/RICS, ideally chartered surveyor or equivalent.
• HNC/Degree or equivalent in a relevant field.

Desirable:

• Membership of RICS, CIH, or similar professional body.
• Professional qualification in surveying or substantial relevant experience.

Skills & Experience:

• Extensive experience in housing surveying and project environments.
• Strong negotiation skills with contractors and stakeholders.
• Political awareness and ability to advise senior elected members.
• Attention to detail and robust data management.
• Commitment to continuous professional development.

We are proud to uphold the following values in everything we do:

• Putting Communities First - We listen, include, and respond to our residents.
• Respect - We value diversity and treat everyone fairly.
• Integrity - We act with honesty, empathy, and transparency.
• Working Together - We collaborate across teams and with our community.

• Be part of a team that makes a real difference in people's lives.
• Work in a supportive and inclusive environment.
• Opportunities for professional development and career progression.
• Competitive salary and benefits package.

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