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Client Engagement Executive

CK Group- Science, Clinical and Technical
Posted 6 hours ago, valid for 25 days
Location

London, Greater London SW1A2DX, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • CK Group is seeking a Client Engagement Executive for a permanent position at a Biosciences publishing company in London.
  • The role involves managing client accounts, overseeing 30+ webinars annually, and preparing reports on client engagement and attendance.
  • Candidates should ideally have a degree in Life Sciences or a related field, along with experience in a B2B environment in an account executive or operations role.
  • The position requires exceptional attention to detail, strong customer focus, and excellent time management skills in a fast-paced setting.
  • The salary for this role is competitive, and applicants must have the right to work in the UK and ideally possess 2-3 years of relevant experience.
CK Group are recruiting for a Client Engagement Executive, to join a Biosciences publishing company, who are based in London, on a permanent basis.


Company:

Our client are a specialist publisher, passionate about delivering high value content in innovative digital formats.


Location:

The role is based in London and offers hybrid working.


Role:
  • Act as the internal contact point for all team members to direct information and requests for a specified list of client accounts.
  • Use the project management system to efficiently manage account and webinar operations.
  • Operational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations etc., on-the-day speaker support, post-webinar reporting).
  • Preparation of all webinar reporting, including registration/attendance lists and stats.
  • Responsibility for all management of specified list of clients (obtaining materials such as adverts, logos etc., answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content).
  • Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processes.

Your Background:
  • Ideally educated to degree level or above in Life Sciences or a related field with experience in a B2B environment in an account exec or operations role.
  • Can show evidence of exceptional attention to detail and customer focus.
  • Has experience of a busy, face-paced and varied role, showing excellent time management and multi-tasking skills.
  • Can quickly build a strong working knowledge of website and webinar platforms (amongst others) in order to deliver excellent service to clients.

Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence.


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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.