Client Partnership Director Comms Agency
Location: London Hybrid
Salary: 拢100,000 + Bonus + Benefits
Type: Permanent
Our client, a leading strategic communications agency, is seeking a Client Partnership Director to lead Tier 1 client relationships, drive account growth, and mentor a high-performing Client Services team. This is a senior leadership role that blends commercial acumen, strategic thinking, and people development-with a strong emphasis on experience in employee engagement or internal communications (IC).
Key Responsibilities
路Act as the senior point of contact for Tier 1 clients, becoming a trusted advisor and strategic partner.
路Shape and deliver account growth strategies, annual plans, and long-term roadmaps.
路Drive revenue growth, profitability, and client satisfaction.
路Embed consistent, high-quality service delivery across all client tiers.
路Coach and mentor client-facing team members to build capability and confidence.
路Collaborate across strategy, creative, and delivery teams to ensure alignment.
路Apply expertise in employee engagement, change communications, or culture transformation to enhance client outcomes.
Success Measures
路Retention and growth of Tier 1 accounts.
路Improved revenue and margin performance.
路High standards of service across all accounts.
路Engaged, skilled, and supported Client Services team.
路Strategic input that contributes to agency-wide growth.
Ideal Candidate Profile
路Proven experience in client services, account direction, or consulting.
路Strong commercial acumen and ability to shape value-driven proposals.
路Confident influencing at C-suite level and managing complex stakeholder relationships.
路Experience in employee engagement, internal communications, or organisational culture.
路Skilled in team leadership, coaching, and performance development.
路Calm, pragmatic, and solution-oriented under pressure.
路A united, brilliant, and unstoppable mindset-aligned with the agency's core values.
Keywords:
Client Services Director, Account Director, Strategic Partnerships, Employee Engagement, Internal Communications, Client Relationship Management, Commercial Growth, Stakeholder Engagement, Culture Change, Hybrid Working, London Agency
Back to searchClient Partnership Director
CV Consulting Ltd
Posted 2 days ago, valid for 12 days
London, Greater London WC2N 5DU, England
拢100,000 per annum
Full Time
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Sonic Summary
- The Client Partnership Director role at a leading strategic communications agency in London offers a salary of 拢100,000 plus bonuses and benefits.
- This permanent position requires a strong background in client services, account direction, or consulting, with a focus on employee engagement or internal communications.
- The successful candidate will lead Tier 1 client relationships, drive account growth strategies, and mentor a high-performing Client Services team.
- Key responsibilities include ensuring high-quality service delivery, driving revenue growth, and collaborating across various teams to enhance client outcomes.
- Candidates should possess strong commercial acumen and be capable of influencing at the C-suite level, along with at least several years of relevant experience.
