Patient Coordinator

Attic Recruitment Limited

Posted 13 hours ago, valid for 11 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The Patient Coordinator position offers a salary of £28,000 with on-target earnings (OTE) ranging from £50,000 to £60,000.
This hybrid role is based at a prestigious Harley Street clinic, requiring 2-3 years of experience in KPI-driven customer service roles.
The Patient Coordinator will be responsible for managing patient inquiries, scheduling appointments, and maintaining accurate records.
Candidates should possess strong communication and organizational skills, and be able to work effectively under pressure.
Benefits include private healthcare, dental insurance, 28 days of holiday plus bank holidays, and a flexible working environment.

Patient Coordinator

Salary: £28,000 + OTE £50,000-£60,000 | Location: Hybrid

Benefits: Private healthcare & dental | 28 days holiday + bank holidays

Join a prestigious Harley Street clinic and play a key role in delivering a five-star patient experience. As a Patient Coordinator, you’ll be the trusted guide for patients, ensuring their journey — from initial enquiry to post-treatment follow-up — is smooth, professional, and deeply supportive.

Your Responsibilities:

Be the first point of contact, handling calls and enquiries with warmth, understanding and efficiency
Schedule consultations and surgical appointments
Manage invoicing and maintain accurate patient records
Build trusted relationships and ensure every patient feels cared for
Support clinical and admin teams to uphold premium service standards

About You:

2-3 years’ experience in KPI-driven, customer service roles
Confident communicator with exceptional organisational skills
Comfortable using scheduling and administrative systems
Calm under pressure and genuinely empathetic

Why Join Us?

Competitive base salary with excellent commission potential
Flexible hybrid working (2 days at our luxury Harley Street clinic)
Private medical and dental insurance
Generous holiday allowance

If you’re passionate about delivering exceptional care and thrive in a high-end, fast-paced environment, we’d love to hear from you.

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