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Field Agent
East London
Mon-Fri- 37.5hrs p/w
33,000 + car allowance and bonus
Job Overview:
As the company grow and expand their portfolio, theyare looking to further increase their team of over one hundred officers across the country to meet client demand and maintain exceptionally high service standards to theirclients.
Our client is currently seeking Field Agents to join theirteam. As a Field Agent, you will be responsible for conducting doorstep field visits, communicating with clients, and promoting company services. This role requires excellent communication skills and the ability to analyse and interpret data effectively.
SKILLS AND EXPERIENCE
- Prospective applicants must be highly organised and be able to follow procedures
- Must have an open approach and good work ethic to accommodate the range of activities required by the role.
- Good interpersonal and communication skills
- Ability to stay calm under pressure
- Ability to show empathy- this is critical given that we many encounter members of the public who are experiencing difficulties and may be vulnerable
- Adept at conflict resolution.
KEY RESPONSIBILITIES AND DUTIES
The role of a Field Agent is to act as a representative of the company to deliver a range of services that are required by the various utility companies. The main duties which are required is the face to face attendance to residential and commercial properties on behalf of different utility clients to undertake the following activities connected to their utility supply.
Data Capture. E.g. verification of customer details, Meter Reads, Vulnerability assessments etc.
Provision of documentation to secure payment of arrears.
Execution of Warrants to secure payment / access to deliver resolution.
This role is field based and all applicants are required to hold a full clean driving license and their own motor vehicle with adequate insurance.
You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
