Contract Manager

Contract Manager

City of London
£75,000 + Travel + Benefits

An exceptional opportunity has arisen for an experienced Contract Manager to join a leading name in the building services maintenance sector. With a strong pipeline of contract wins and a reputation for excellence, this is a career-defining role for a driven individual looking to take ownership of a high-profile portfolio in the heart of London.

You’ll be responsible for overseeing 4–5 commercial sites within the City, managing a contract value of approximately £1 million. Reporting directly to the Area General Manager, you’ll lead a team of engineers and supervisors, ensuring the delivery of both planned and reactive maintenance services to the highest standards.

This is a client-facing role requiring strong commercial acumen, technical expertise, and leadership skills. You’ll be instrumental in driving performance, maintaining compliance, and identifying opportunities for growth and improvement.

Key Responsibilities

• Full operational and financial responsibility for the contract portfolio (P&L management)
• Ensure delivery of all PPM and reactive maintenance in line with SLAs and KPIs
• Lead, motivate, and develop a team of engineers and supervisors
• Manage recruitment, onboarding, training, and development of site staff
• Conduct regular performance reviews and appraisals
• Oversee quoting, estimating, and delivery of small works and projects
• Ensure compliance with H&S regulations, company policies, and statutory requirements
• Maintain and improve client relationships through regular meetings and proactive communication
• Attend monthly contract reviews and client meetings, providing detailed reports and updates
• Drive continuous improvement initiatives across service delivery and operational processes
• Manage permit-to-work systems, risk assessments, and method statements
• Monitor and report on energy usage, sustainability initiatives, and environmental performance
• Support mobilisation of new contracts and demobilisation of expiring ones
• Identify and pursue additional business opportunities within the existing client base
• Ensure robust asset management, lifecycle planning, and compliance documentation
• Act as the primary point of contact for technical escalations and troubleshooting

Requirements

• Recognised technical qualification (e.g. City & Guilds, NVQ, HNC/HND) in Electrical, Mechanical, HVAC or Building Services
• Proven experience managing engineering contracts within commercial buildings
• Strong leadership and people management skills
• Excellent client-facing and stakeholder engagement abilities
• Commercially astute with experience managing budgets and financial reporting
• Proficient in CAFM systems and Microsoft Office Suite
• Thorough understanding of compliance, H&S, and statutory maintenance requirements

Salary & Benefits

• £75,000 per annum
• Zones 1–2 Travel Card
• 26 Days Annual Leave + Bank Holidays
• Company Pension & Healthcare Options
• Ongoing Training & Development
• Additional Company Perks & Incentives

This is a fantastic opportunity to join a market leader in building services and take your career to the next level. If you're a proactive, technically strong Contract Manager with a passion for service excellence, we’d love to hear from you.