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Portfolio Credit Control are currently partnered with a well established and reputable property/real estate company who are currently looking to strengthen the team with an experienced Credit Controller. This is a fantastic opportunity to work with an ever-growing business who truly support and develop their employees. If you want to work with other likeminded, track proven Credit professionals, this is the role for you!
Roles and responsibilities
- Credit Control Management: Oversee the collection of rent and service charges from tenants, ensuring timely payments and reducing arrears.
- Credit Policy Adherence: Adhere to existing credit policies. Ensuring best practice across the Accounts Receivable function.
- Tenant and Client Relations: Build and maintain positive relationships with tenants, clients, and other stakeholders, serving as the primary point of contact for credit-related inquiries, disputes, and escalations.
- Collections Management: Monitor and manage accounts receivable aging reports, proactively following up on overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow.
- Negotiation and Resolution: Negotiate payment arrangements with delinquent tenants and clients, collaborating with property managers and AR management team to resolve disputes and minimize financial losses.
- Tenant Communication: Maintain regular contact with tenants regarding outstanding payments, resolving any queries or disputes promptly and professionally.
- Record Keeping: Maintain accurate and up-to-date records of all transactions, including payment receipts, tenant correspondence, and account reconciliations.
- Reporting: Prepare regular reports on the status of accounts, highlighting any issues or areas of concern to senior management.
- Legal Proceedings: Initiate and manage Enforcement proceedings for debt recovery when necessary, liaising with Bailiffs and other enforcement agencies.
- Internal Collaboration: Work closely with property managers, accountants, and other internal teams to ensure a cohesive approach to credit control.
- Process Improvement: Identify and implement improvements to credit control processes and systems to enhance efficiency and effectiveness.
- Overall, as a Credit Controller in real estate, your role is essential for safeguarding the organization's financial health, mitigating credit risks, optimizing cash flow, and maintaining positive relationships with tenants, clients, and stakeholders. Through effective credit management practices, you contribute to the overall success and sustainability of the business.
The Ideal Candidate
- A strong communicating, professional individual
- A minimum of 3 years' experience with the property/real estate sector in a similar role
- Able to multi-learn and multi-task in a high volume, high demanding environment
- Strong excel skills
INDCC
49637BR
