About us
Avencia consulting is partnered with a leading insurer who are looking to hire a Credit Controller on a 12-month fixed-term contract basis in their London office.
The role
- To carry out all aspects of insurance credit control for the UK and Ireland branch
- Ensure that the credit control process operates efficiently and effectively, with key deliverables being met.
- Provide a 1st class service to all internal stakeholders to ensure all cash allocation, debtor chasing, payments and any credit control activities are completed in a timely manner in accordance with the internal procedures.
Key accountabilities
- To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency of the credit control department.
- Responsible for the identification and accurate booking and allocation of premiums and associated insurance
- To issue accurate and timely statements of account to all third parties, as required in order to facilitate prompt settlement of balances.
- Chasing of Insurance debtors by email and telephone.
- Allocation of incoming cash.
- Managing insurance related payments and ensuring they are paid to the correct bank accounts.
- Preparation of outgoing payments.
- Take ownership of more complex reconciliation problems & guide others so that they are resolved to meet credit control and appropriate service standards.
- Ensure NOC process administered in line with procedure to assist with collection of ageing debtors.
- Ensure all payments requests are actioned within the agreed
- Effective and efficient control and response to the daily correspondence receive from internal and external stakeholders for accounts assigned to ensure responses provide within department agreed
- Administration of team shared mailboxes to ensure all correspondence addressed within agreed department.
- Build working relationships with internal and external stakeholders to maximise efficiency of the department.
Skills & experience
- Previous credit control experience within an Insurance Accounting environment experience, particularly in the London Market
- Have proven IT skills, with particular attention to the use of Excel.
- Proven ability to resolve Insurance Accounting queries and issues.
- Ability to extract Finance information from a slip and understand how this should be booked within our core system.
- The ability to analyse matters on the basis of limited information followed by sound judgement and decision making is critical.
- Highly motivated individual who is happy to work in a small team.
- Minimum of good A-Level standard education with relevant post - education experience.
- Industry recognised qualifications (e.g. AAT ACII) or working towards preferred but not essential.