Community Associate

PMR

Posted 14 hours ago, valid for 10 days

London, Greater London W12 9JB, England

Full Time

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Sonic Summary

We are seeking a passionate Community Associate for a leading co-working company in Hammersmith and Fulham.
The ideal candidate should have 1-2 years of experience in a customer-facing role, preferably with a background in hospitality or hotels.
Key responsibilities include general administrative tasks, event coordination, managing meeting room bookings, and updating customer information.
Strong problem-solving abilities, multitasking skills, and effective communication are essential for success in this position.
The salary for this role is competitive, reflecting the candidate's experience and skills.

We are working with a leading co - working company in Hammersmith and Fulham to find a stand out Community Associate who's passionate about delivering exceptional customer service. If you're a natural problem solver, thrive on turning challenges into opportunities, and enjoy making people feel heard and supported, this could be the perfect role for you. A background in hospitality, hotels or flexible offices is a bonus especially if you love chatting with people, staying organised, and genuinely helping others.

What we're looking for:

Proven experience in customer service (1-2 years minimum)
A background in hospitality or hotels is ideal, but not essential
Excellent problem solving abilities
Strong multitasking and organisational skills
Friendly, empathetic and proactive communication style.

What you'll be doing:

Carrying out general administrative tasks
Supporting event set up and coordination
Managing meeting room bookings and schedules
Updating customer information in the database
Ensuring any maintenance or housekeeping issued are reported.

Requirements:

1-2 years experience in a customer facing role
Proficient with Microsoft Office
Familiarity with CRM systems is a plus
Strong verbal and written communication skills

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