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Customer Service Advisor
Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in London.
This is a fantastic opportunity to join the UK's leading supplier of catering equipment where you will support with the transition of moving from one flagship site before delivering superb customer service within the new store.
The hourly rate is 13.30 per hour and is the working days are Monday to Friday. The role is around the Shaftesbury Avenue area of London.
Package and Benefits of a Customer Service Advisor:
- Salary: 13.30 per hour
- Hours: Monday - Friday, 8.30am - 5.30pm
- Contract: Temporary for between November and January
- Location: London
- Lift share scheme
- Amazing progression
- Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
- Performance-related bonuses
- Huge discounts on a full range of products
Key Responsibilities of a Customer Service Advisor for the transition between stores:
- Unpacking and organising stock in the new store location which includes physical tasks e.g. moving/lifting boxes of products on to shelves
- Replenishing stock in line with Visual Merchandising guidelines
- Working to agreed timelines to ensure project deadline is met
- Booking in deliveries by following the agreed policies and procedures
- Reporting damaged or faulty stock in line with company procedures
- Following Health and Safety procedures to maintain a safe environment for customers, visitors and colleagues
- Accurately complete all stock management processes in line with the management team expectations
Key Responsibilities of a Customer Service Advisor when within the new retail store:
- Assisting customers by directing them to the appropriate team member
- Assistant customers on the shop floor
- Providing excellent customer service whilst serving customers at the EPOS till point
- Adhere to the cash handling policy and always follow store security procedures
- Ensure all policies and procedures are adhered to when completing day to day tasks
Skills and Experience of a Customer Service Advisor:
- Working knowledge of retail store operations
- Visual Merchandising skills and an eye for detail
- Organisational skills to manage tasks efficiently
- Customer focused mindset with a passion for delivering high quality customer service
- A fantastic team player with a flexible attitude
If you are interested in this position as a Customer Service Advisor, and have the relevant skills and experience required please apply now.
Red Recruitment (Business)
