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ob title: French speaking Customer Service Advisor
Salary: £25,000 per annum
Location: Remote, with 1 day per month in the office
Contract: Permanent, full-time
Are you a fluent French speaker with a passion for providing excellent customer service? We are seeking a French-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.
Responsibilities:
- Handle customer enquiries from French-speaking clients via phone, email, and live chat.
- Provide solutions to customer issues, ensuring satisfaction and timely resolution.
- Maintain customer records and accurately log interactions.
- Work collaboratively with team members and management to improve customer experiences.
What We’re Looking For:
- Fluent in both written and spoken French.
- Strong communication and problem-solving skills.
- Prior experience in a customer service role is advantageous.
- Ability to work independently in a remote setting.
Choice of two shift patterns:
- Shift 1:0945-1800 Mon-Fri
- Shift 2:
Week 1: A shift (07:00-15:15 Mon-Fri)
Week 2: C shift (09:45-18:00 Mon-Fri)
Benefits:
- Gym discount
- Life insurance
- Ability to work remote
- Company discount
- Eye tests
- Buy/sell 5 days of holiday a year
- Enhanced maternity/paternity pay
And many more!
If you're a customer-focused individual with fluent French language skills, we'd love to hear from you!
If interested, please apply or send your CV directly to
