Journey Developer

Lorien

Posted 4 hours ago, valid for 9 days

London, Greater London EC1R 0WX

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A leading banking client in the UK is seeking a Technical Customer Journey Developer for a 6-month contract in London.
The role requires a deep understanding of the customer journey and a focus on UX/UI design tailored to customer needs.
Candidates should be able to respond to customer research and merchant feedback while performing discovery and design work for AI integration.
The position emphasizes the removal of friction in customer experiences to ensure seamless interactions and positive outcomes.
The ideal candidate should have relevant experience, although the specific salary and years of experience required were not disclosed.

Technical Customer Journey Developer

London

6 Month Contract

Via Umbrella

Our UK leading banking client are looking for a Customer Journey Developer to join their team on an initial 6-month contract.

Duties to include:

Understand the customer j nurney front to back, acting as proxy for the customer and ensuring that the UX/Ul is designed with the customer in mind
Considers and reacts to customer research, and merchant feedback
Performs discovery and design work for the ingestion of basic and premium AlS internally, supporting the franchises to adopt/utilise OB to optimise their current customer journeys, both short and long term
Core focus is on the customer, their journey experience, removal of friction and ambiguity within the journey, ensuring streamless experiences and positive outcomes eldentifies Mi requirements Responsibilities:

If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

Journey Developer

Customer Service Representative

Customer Service Representative

Customer Service Representative