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Adecco are recruiting an experienced print operator with BPSS Clearance for a key multi-national corporate client within the Print industry. The ideal candidate will have previous experience in reprographics offering high-quality customer service. Located at Petty France.
Working alternate weeks of 8am-4pm/ 9.30am-6pm
14 per hour
Job Title: Print Room Operator
Reporting To: Print Room Manager/Workflow Coordinator
Job Purpose: Working within a busy department, you will be expected to provide support in the day-to-day workflow within the Print Room, to ensure a smooth and efficient delivery of services, to a high standard for all clients in accordance with company policy and procedures.
Primary Duties and responsibilities:
- High volume copying, printing, and scanning to a high standard
- To ensure all documents are quality checked according to the processes in place
- Provide 'first line' fault finding capability on all Print Room machines, prior to placing a service call
- Take an active role in reconciling and approving invoices relevant to the Print Room
- Procedure implementation, ensuring all work is completed accordingly
- Be aware of and strive to achieve performance targets and objectives in relation to the department
- Ensure continual improvement of team performance against targets and objectives in relation to the department
- Assist in prioritising the workload to meet client SLA's
- Undertake stock control and ordering of any stationery items or consumables i.e. dividers, binders, toners etc
- Carry out any other reasonable tasks/duties to support the department as directed by line management
Person Specification
Skills and Abilities
- Effective communicator, both verbally (face-to-face or over the phone) and in writing
- Able negotiator, effectively dealing with re-arranging deadlines where necessary
- Time management skills with the ability to plan work to meet challenging, conflicting and /or demanding pressures and deadlines
- Good organisational skills
- IT skills in Office (Outlook, Word, Excel), Adobe, Prisma Prepare, or similar
- Proactive, with a keen eye for detail
- Self- motivated, with a 'can do' attitude
- Flexible outlook
Experience and Knowledge
- Relevant reprographics experience and knowledge of high volume copying/scanning equipment
- Experienced in a customer service/partnering environment; highly customer focused
- Proven capability in assisting with developing support services to a high standard within a demanding business environment
- Practical experience of working within a Service-Level Agreement and Key Performance Indicators
- Experience of change management
- Specialist knowledge of Facilities services, in particular, experience of working with third-party service providers
- Awareness of current Copyright Law and controls
Qualifications
- Minimum of 5 GCSE's (to include English and Maths) at Grade C or above (or equivalent) is desirable
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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