- Tracking and maintaining the code of conduct and regulatory requirements across over 800 members while monitoring compliance
- Maintaining compliance records and updating an internal bespoke CRM
- Reporting non-compliance issues and following up on corrective actions via email
- Handling office administration, including filing, scheduling, document preparation and general coordination tasks
- Managing internal documentation such as forms, policies, reports and databases
- Supporting communication between departments and external stakeholders
- Coordinating and scheduling up to 10 meetings daily between external stakeholders and the organisation for industry-related support and queries, while ensuring follow-up actions are tracked
- Maintaining customer confidentiality at all times
- Bringing a minimum of 12 months of compliance experience
- Bringing a minimum of 6 months of scheduling or diary management experience
- Using Microsoft Excel at an advanced level
- Demonstrating high attention to detail
- Working in a process-driven manner