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We are seeking a dynamic and highly organised Assistant Events and Catering Operations Manager to support the delivery of exceptional events and catering services across a multi-site, high-profile institution. This role is ideal for a hands-on leader with a strong events & hospitality background, looking to contribute to the strategic growth and daily excellence of a complex events and catering operation. You'll work closely with a wide range of internal teams and oversee client management.
Benefits:
- Monday to Friday position!
- 25-day holiday + opportunity to purchase 10 more additional days
- Private medical
- Generous Pension schemes
About the role:
- Manage and motivate a team of front-of-house supervisors and agency staff across multiple sites.
- Ensure compliance with health, safety, food hygiene, and organisational policies.
- Support the planning and delivery of events and catering operations, ensuring exceptional service standards and client satisfaction.
- Assist in stock control, wastage monitoring, and portion management.
- Support budget management within areas of responsibility.
- Ensure adherence to procurement and financial procedures, including cost control and revenue maximisation.
- Analyse customer feedback to drive continuous service improvement.
- Liaise with internal departments including finance, marketing, kitchen teams, and building operations to ensure coordinated service delivery.
- Support on event day set up; AV/Catering/Room set up
About you:
- 2+ years in events and operational – ideally from high volume hotel setting
- Can do attitude!
- Ability to think on your feet
- Strong problem-solving skills
- Attention to detail
