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- Beautiful pub situated in Barnes, Richmond, The Crossing is a welcoming, family-run pub known for its delicious homemade food and diverse drink selections.
- Staff Management:Hiring, training, supervising, and motivating staff members.
- Customer Service:Ensuring guest satisfaction, addressing complaints, and maintaining high standards of service.
- Operational Oversight:Managing daily operations, including front of house, housekeeping, food service, and other departments.
- Financial Management:Supporting budget planning, cost control, and managing inventory.
- Compliance:Ensuring adherence to health and safety regulations and organisational policies.
- Communication:Communicating effectively with staff, customers, and management.
- Performance Management:Evaluating staff performance, setting targets, and providing coaching and support.
- Reporting:Preparing reports for senior management on key operational metrics and issues.
- Event Management:Assisting with event planning, execution, and post-event analysis.
- Problem Solving:Addressing and resolving operational issues promptly and effectively.
Serving great drinks with a smile. We have core regular customers who you will get know know very well. Maintaining those relationships is key.
Up to 32k per year + Benefits
Roles & Responsibilities
