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- Job Type: Full-time
- Location: Office-based
- Salary: Competitive, plus annual discretionary bonus
Our client is seeking an exceptional client experiences assistant to assist the reception area dynamic environment. They are looking for an enthusiastic and detail-oriented Client Experience Assistant to collaborate closely with Centre Managers, helping to uphold and enhance our award-winning service standards. If you have a passion for hospitality and client service, this role offers a fantastic opportunity to advance your career with a market leader in creating inspiring workspaces.
Daily Responsibilities- Client Service: Consistently deliver superior client service that surpasses expectations.
- Administrative Support: Aid in handling administrative duties to assist Centre Managers.
- Client Transitions: Facilitate client move-ins and move-outs, ensuring seamless transitions.
- Space Customisation: Participate in the design and customisation of office spaces.
- Event Management: Plan and execute client events to boost engagement and satisfaction.
- Facility Maintenance: Perform regular inspections to uphold high standards across our facilities.
- Continuous Improvement: Identify and recommend improvements to enhance the client experience.
- Hospitality Passion: Innate ability to provide outstanding client service.
- Attention to Detail: Committed to maintaining the highest standards in every task.
- Problem-Solving: Efficient in offering quick and effective solutions.
- Team Collaboration: Strong team player with a cooperative approach to working with colleagues and clients.
- Proactivity: Always eager to exceed expectations and take initiative.
- Experience: Preferably 1+ year in a client-facing, hospitality, or administrative role. However, those with transferable skills and a willingness to learn are encouraged to apply.
- Annual Leave: 33 days, including bank holidays.
- Career Development: Access to fully funded training programs and personal mentoring.
- Health and Wellbeing: Benefits include gym access and an Employee Assistance Programme.
- Team Culture: Enjoy regular social events, networking opportunities, and team trips.
- Pension: Enhanced pension package.
- Commuter Support: Season ticket loan available to simplify your commute.
To apply for the Client Experience Assistant position, please submit your CV.
