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Job Title: Broker Account Manager
Reports to: Business Development Team Leader
Location: City of London
Purpose of Role/Job Overview
Telephone account managing a targeted panel of 60 - 100 regional insurance brokers.
Grow existing broker accounts, through development and building relationships with business owners and their staff by providing outstanding customer service.
Proactively out bounding quotes that have been submitted by brokers, discuss the terms, and secure the sale.
Answer inbound enquiries and provide outstanding customer service to all the clients brokers.
Attend meetings / functions / conferences.
Other Activities, Duties and Responsibilities:
Maintain and develop market awareness.
Maintain good working relationships with all internal departments.
Maintain an open communication ethos with colleagues and managers.
Demonstrate "model behaviours".
Comply with all legal, regulatory, and contractual requirements to ensure obligations are met.
Contribute to wider business activities.
Key Attributes:
New business/sales driven.
Hardworking, entrepreneurial, motivated, and confident working towards targets.
Ability to establish positive rapport.
A friendly professional demeanour and ability to excel in a team-oriented environment.
Excellent communication skills over the phone and face to face.
Strong proficiency with Microsoft Office suite.
Ability to manage time effectively, set priorities and meet deadlines.
Ability to learn, problem solve and adapt to change.
Desire/ability to work successfully in a small company environment.
Desire to work in London and embrace City life.
Professional appearance.
Desired Experience:
Prior telephone sales experience
Experience in UK commercial SME business (Property/Liability)
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
