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In this role, you'll shape the safety and quality of our food for our UK grocery business and Restaurants in the UK and Europe. You'll confidently lead a talented team to develop and deliver safety systems and embed a culture of continuous improvement, best practice and resilience.
Client Details
Household name- QSR business based in central London which also has an exciting grocery offering
Description
The key responsibilities of this role include:
- Develop and lead company-wide food safety, quality, and compliance standards.
- Set safety and technical policies and procedures, ensuring they are future-fit, scalable, and aligned with regulatory and industry best practice.
- Be the key point of contact for external regulators, Primary Authority, auditors, and legal food safety matters.
- Manage and refine our internal and external audit programmes, embedding accountability and action plans at every level.
- Champion food safety culture across restaurants, supporting General Managers and Ops teams with training, insights, and coaching.
- Collaborate with NPD and Operations to ensure new products, ingredients, and processes are safe and deliverable by the operations team.
- Lead supplier technical approval and ongoing compliance, including onboarding, auditing, and performance management.
- Own the technical integrity of product specifications - ensuring our food meets all safety, nutritional, allergen, and customer-facing requirements.
- Build and maintain strong, values-led relationships with suppliers, manufacturers, and distributors.
- Oversee technical governance for grocery product range - including food safety, packaging compliance, labelling, claims, and retailer standards.
- Act as the gatekeeper for all food and non-food products, ensuring robust technical approval processes are in place from development to launch and then maintained.
Profile
The ideal candidate will have a background in:
- Senior-level experience in a food safety, technical, or quality assurance role.
- A strong background in food service, retail, or manufacturing.
- Expertise in HACCP, QMS, GFSI, allergen management, food safety legislation, and ethical sourcing.
- Lead Auditor certification (or equivalent) and hands-on auditing experience.
- Strong people management and development skills.
- Excellent communication and influencing skills.
- Strong systems, reporting, and data analysis capabilities.
- Passion for food and sustainability.
- Flexibility to travel across the UK and Europe as required.
Job Offer
Competitive salary + bonus + benefits + free food
